Holocaust Memorial Resource & Education Center of Florida, Inc.
851 N Maitland Ave
Maitland FL 32751
Contact Information
Address 851 N Maitland Ave
Maitland, FL 32751
Phone (407) 628-0555
Fax (407) 628-1079
Web and Social Media
Instagram
Video

The Holocaust Center is located at the corner of Maitland Avenue and Maitland Boulevard in Maitland Florida, just north of Orlando
Mission
Mission The Holocaust Memorial Resource and Education Center of Florida is an organization dedicated to remembering and teaching the lessons of the Holocaust as a means to combat antisemitism, racism and prejudice. The Center’s ultimate goal is to develop a just and inclusive community through its extensive outreach of educational and cultural programs, teaching humane values to people of all ages, religions and backgrounds.
Leadership
CEO/Executive Director Mrs. Pam Cash Kancher
Board Chair Mark Freid
Board Chair Company Affiliation Think Creative, Inc.
History
IRS Ruling Year 1983
Financial Summary
Revenue vs Expense Bar Graph
 
 
Projected Revenue $793,750.00
Projected Expenses $793,750.00
Statements
Mission The Holocaust Memorial Resource and Education Center of Florida is an organization dedicated to remembering and teaching the lessons of the Holocaust as a means to combat antisemitism, racism and prejudice. The Center’s ultimate goal is to develop a just and inclusive community through its extensive outreach of educational and cultural programs, teaching humane values to people of all ages, religions and backgrounds.
Impact

Using the history and lessons of the Holocaust, we teach about the repercussions of hate and prejudice and the need to build a community and a world where all people feel safe and respected and diversity is celebrated.

 

Holocaust Education 

In 1994, the Florida Legislature mandated that instruction on the Holocaust be included in all public schools.  In 2016, 19,600 students either visited the Holocaust Center on a field trip or participated in an in-school presentation.  We have developed the necessary educational resources and programs to help teachers bring the lessons of the Holocaust to the next generation in a manner that is sensitive and respectful.

Our UpStanders: Stand Up To Bullying initiative, launched in 2010 with a generous grant from the Central Florida Foundation, gives students the courage, confidence and tools to stand up for themselves and their peers, and to be proud of the things that make them unique. During the 2016-17 academic year, more than 6000 students from 12 Seminole County and 9 Orange County public schools participated in this 2-year, multi-phase program. To date 24,900 students from 65 schools in Orange, Osceola, Seminole counties and the Catholic Diocese have benefited from our UpStanders: Stand Up To Bullying curriculum. We are honored that Mayor Dyer, as part of his Stand Up Orlando initiative, has sponsored our UpStanders program in all 9 Orlando middle schools since his initiative began in 2014. He and his team understand the positive impact this critical bullying prevention program has on school behavioral climate and with City Council approval, continues to bring the UpStanders program to the middle schools in his city.
 
Our cultural season of exhibits, films and community programs brings a human face and individual voice to the Holocaust; each Victim, Survivor, Rescuer or Bystander has a unique story that must be told, shared and remembered.
 
One of our most recent traveling exhibits, Anne Frank: A History for Today, was the first bilingual exhibit we have ever brought to our Center.  This allowed us to provide a full compliment of programs in both English and Spanish, including the opportunity to hear a Holocaust Survivor share her remarkable story of flight from Germany to Columbia and ultimately to the United States in Spanish. We also duplicated our regular bi-monthly book club, which reviewed the "Diary of Anne Frank", in Spanish and the group discussion was led by this same Holocaust Survivor. 
 
We continue to demonstrate a genuine commitment to creating multi-faith and multi-cultural partnerships in order to create a community where all beliefs, traditions and cultures are respected. The Center has also been increasingly active and visible in building community collaborations around contemporary issues and commemorative anniversaries. The two most recent collaborations were in observance of the 75th anniversary of Kristallnacht and in recognition of the 50th anniversary of the Civil Rights Act. 
 
In 2016 we began live-streaming most of our programs on Facebook allowing us to expand our reach and impact in a significant way.  More than 2500 individuals took advantage of this opportunity during the past year.
Independent Research has been conducted on this organization's theory of change or program effectiveness? Yes
Needs

 

The Holocaust Center collects, preserves and exhibits materials relating to pre-WWII Jewish life in Europe, the rise of the Third Reich, the Holocaust and the post-WWII period, the home front in America in the Holocaust era and Judaica up to WWII

We began accepting archival donations when the Center opened its doors in 1986. In 2006, we invested in PastPerfect, a collections management software used for cataloguing, categorizing, and digitizing according to industry standards

As we plan for a new museum, our greatest need is to identify, register and photograph objects in our collection and provide proper storage and access. With a full inventory and assessment, we will be able to identify gaps in our collection and work to fill them

This project will require us to contract with an experienced, archival collections professional who will review our database and determine which items in our collection are not currently included. Those items that have not been registered will be added. Items that cannot be identified or authenticated will be deaccessioned. The collections professional will also evaluate current storage protocols and make corrections where indicated

This project is expected to take 12 months to complete and will cost $60,000 for personnel and supplies

 

Background
In 1980, local Holocaust Survivors organized a committee to explore a way to create a memorial to lost family, friends and communities. It began with a broadly-supported community-wide conference on Holocaust education, a brand new concept at the time, in 1981 that was followed in 1982 by a local Conference on Terrorism.
 
In 1982 the Holocaust Education and Resource Center became an autonomous organization and elected its first board of directors. From the beginning, the focus was on the social, historical, moral, ethical and economic implications of the Holocaust for today. Its earliest projects centered on teacher education, programs for school-aged youth, community awareness, preservation of survivor testimony, and a community commemorative event for Yom HaShoah, a day of remembrance of the six million Jews who died under Nazi rule. The Center’s staff and supporters were also actively involved in the campaign to include Holocaust Education in the mandated state curriculum. That statute was finally adopted in 1994.
 
In 1986, a Holocaust Center facility was constructed, a professional museum exhibit was installed, and a library with documentary and archival collections was developed. The Center received national recognition for its unique facility – the only one of its kind in the Southeast until 1996 – as well as for its dedication to world-class, innovative programming. The building was significantly enlarged in 1994 to accommodate additional exhibits and larger class visits, traveling exhibits and a lending library. A storage/work area was added in 2005.
 
Today, the Holocaust Memorial Resource and Education Center offers a variety of programs to sensitize the public to issues of acceptance, diversity and respect for cultural differences. Its leadership and investors firmly believe that preserving the past helps us protect the future, and that a moral and just community grows from understanding the watershed events of human history.
 
Each year about 14000 students from area public, private and home schools visit on educational trips or benefit from classroom presentations by the Center’s on-site full-time Resource Teacher and its UpStanders coordinator. Teacher education and support is provided by a 5-day 40-hour Teachers Institute on Holocaust Studies held every June and monthly educational forums throughout the school year as well as traveling Teaching Trunks containing all materials needed for a 2-week unit on the Holocaust.  All of these programs (except for our UpStanders initiative) and admission to our museum are offered free to the public.  
CEO Statement

As the Executive Director of the Holocaust Memorial Resource and Education Center, I am reminded every day of the ways in which our Center enriches our Central Florida community.

Our Center was founded by Survivors who were determined that the atrocities of the Holocaust must always be remembered. Their vision – the history, the images, and the lessons we must learn – still guides our efforts. I am astonished at how much that small group created, and how forward-thinking those early activists were.

As I look around the museum, my eyes are drawn to our six memorial lights, never extinguished, that quietly reflect our duty to remember. We have artifacts that recall the lives of a few of Hitler’s six million victims. Their books, photographs, letters and everyday objects surround me. It is a constant reminder of the humanity of those who were lost, and that always touches me deeply.

Our founders knew that remembering the past is only a first step. We must continue to initiate thoughtful, sometimes difficult, conversations about the role of prejudice and marginalization in our daily lives. We must challenge intolerance in all its forms and advocate for justice. We must continue to take a leading role in activities that create a community where every person feels safe and valued.

I am so proud of our efforts, the embodiment of a mission that is unparalleled and unduplicated in our community. It is an honor to be able to offer programs for students, teachers and the public; for people who know a great deal about the Holocaust and for those who have only a glimmer of information.

Every day, we teach real and important lessons, ones that can inform us about today’s world and give us hope for a more compassionate world in the future.

Pam Kancher

Executive Director 


Board Chair Statement

Note: Mark Freid penned this in the immediate aftermath of the Pulse tragedy. His words still resonate one year later.

So it happened again.  Another tragedy.  Another act of hate.  another eulogization of innocent lives needlessly extinguished.  More strong words.  More debates on social media over who to blame, what to do and how to recover.  More name calling and finger pointing, and...it's getting old.  Really old.
How do I explain this to my kids?  How did you explain it to yours? How do I go back to work and ignore this sick feeling in my stomach? How do I tell my friends in the LGBT community that I am sorry, so incredibly sorry? How do I express my feelings to my peace-oving Muslim friends - businessmen and father and Orlandoans, just like myself? How do I tell them that I know that the perpetrator of this crime does not represent Islam, and that I am so sorry that they cannot walk through the mall without getting "those" looks?
 
For 30 years, the Holocaust Memorial Resource and Education Center of Florida has worked tirelessly to teach people what happens when we fail to treat each other with respect. For three decades, we have hosted event after event, opening up dialogue and celebrating our differences.  Since 1986, we have committed outselves to using the lessons of the Holocaust to rid the world of antisemitism, prejudice, bigotry, racism and hate of all kinds.
 
And yet it has happened again.  A hate-fuels massacre.  The lives of 49 beautiful individuals cut short because...well, I don't know why.
 
And again, I ask, what do I tell my children?  How do I make them feel safe? How do I ensure that they are proud of who they are, proud of what makes them different? And how do I convince them that it is their responsibility to stand up for their friends, to love everyone no matter who they love, who they pray to and where they come from?
 
It has happened again, and I don't understand it.  It has happened again, and I have more questions and very few answers.  It has happened again, and I feel powerless, except that's not exactly true.  I still have the power of my voice.  And I still have the power of my actions.  So those are the powers I will use.  I will speak out and condemn the actions of the perpetrator of this crime.  I will speak out in support of the LGBT community.  I will give my peace-loving Muslim friends a hug.  A big hug. In public.  And, I will continue to expand the efforts of the Holocaust Center and our partnerships with every other organization in our community that is committed to peace and love and a greater understanding and acceptance between people who are more similar than they are different.
 
It has happened again, and the best thing we can do is to work harder and commit ourselves more fully to using the lessons of the Holocaust to end hatred of all kind and hate-fueled violence in all places.
 
Mark Freid
President 
CEO/Executive Director/Board Comments While the statements from the President and Executive Director were written over a year ago they still ring true and reflect each of our commitments to the Holocaust Center and its mission of creating an inclusive community, and yes a world, where all people feel safe and respected and diversity is celebrated.
NTEE Information
Primary Organization Type Arts,Culture & Humanities
Primary Organization SubType Museums
Secondary Organization Type Education
Secondary Organiztion SubType Management & Technical Assistance
Tertiary Organization Type Youth Development
Tertiary Organization SubType Youth Development-Citizenship
Areas Served
Geographic Areas Served
FL
FL - Winter Park
FL - Brevard
FL - Lake
FL - Orange
FL - Osceola
FL - Seminole
Designated by the Florida Department of Education as provider for
teacher education for thirteen counties of Central Florida: Brevard, Citrus, Flagler, Hernando, Lake, Marion, Orange, Osceola, Polk, Putnam, Seminole, Sumter and Volusia counties. Visitors and internet contacts come from around the world.
Goals
HelpWhat is the organization aiming to accomplish? This is the organization's ultimate goal for intended impact.
In December 2015 the Holocaust Center's Board of Directors engaged the Winkler Group to conduct a retreat/work session in order to facilitate a dialogue among its members about the readiness to move forward with our long-discussed plans to grow/move into a new location and the capital campaign required to do so.
 
The Board engaged in a lengthy SWAT analysis that developed the following priorities and goals. Updates are noted below:
1. To continue to clearly articulate our mission whose relevance is more important than ever to our community and world
Update: Post national election and after the Pulse tragedy our mission of building an inclusive community where everyone feels safe and respected is more important than ever. Individuals previously unknown to us have reached out asking to become involved. 
2. Continue to build strategic community partnerships with other nonprofits, local municipalities, school systems and other organizations whose missions align with our Center's.
Update: Our partnership with Opera Orlando and the FL Symphony Youth Orchestra is a testament to our commitment to collaborate with other organizations in our community.
 
   a. Develop a comprehensive outreach strategy to reach new schools and teachers with regards to Holocaust Education and the UpStanders initiative 
3. Continue to demonstrate our Center's financial security and strong financial management.
The Center recently launched its first major gifts program, UpStanders Leadership Council, and in a few months will begin a formalized planned giving program to further ensure the Center's future. 
4. Better articulate our Center's successes and impact in the community through a concerted organizational and program marketing campaign. 
   a. The Holocaust Center has developed a strong reputation for being seen as a leader in bringing together community leaders and members to address critical topics of diversity and inclusion.  Our goal is to better articulate the impact of our efforts and the potential to do more. 
5. Document constraints to our current building with regards to field trips and overflow audience participation in programs 
Update: completed 
6. The Board recognizes the challenges and limitations of our current location and their impact on our ability to grow as an organization. To that end the Board's goal and priority is to continue to explore the opportunity to move our Center to downtown Orlando.
Update: the Center's leadership continues to explore all options and opportunities to build a new museum in downtown Orlando and have engaged a fundraising professional to assist with campaign readiness. 
   a. Engage in a feasibility study - completed in April 2016
   b. Engage an architectural firm to develop a Conceptual Design for a new museum - completed in May 2016
Strategies
HelpWhat are the organization's strategies for its stated long-term goals?
Every member of the Holocaust Center’s Board of Directors is expected to participate in either an ongoing committee or special task force convened to address specific issues or goals.
  • A Marketing and Communications committee, comprised of board members who are experts in the field, developed a clear and targeted strategic plan. This committee will also create a strategy for articulating our Center's successes and impact.
  • Our newly formed Program committee, made up of board  and community members are tasked with cultivating and expanding our community partnerships
  • Our Education Task Force, comprised of local teachers, will work with our education department to develop a comprehensive outreach strategy to reach new schools and teachers with regards to Holocaust Education and the UpStanders initiative
  • The Center's finance committee has engaged The Concord Group (on a pro bono basis) to oversee all of our managed investments including endowments, money market accounts and board restricted funds
  • A staff member has been tasked with documenting attendance during regular museum hours as well as for special programs
  • The Board hired the Winkler Group to conduct a Feasibility Study, which was completed in April 2016
  • The Board engaged Hunton Brady to develop a Conceptual Design for a new Holocaust Museum. This design was completed in May 2016
Capabilities
HelpWhat are the organization’s capabilities for doing this? What resources, capacities, and connections support its progress towards long-term goals?
The Holocaust Center has been successful in meeting its goals, and growing as an iconic institution, because of a number of strengths.
 
First and foremost, it has always been able to attract the highest caliber individuals to serve on its board. In addition to the skills they bring to the table – highly-regarded professions and delegates representing a number of critical partner institutions – they are characterized by a strong dedication to the Center and its mission.
 
The Center also has been able to attract and keep highly qualified employees. In early 2017 two additional staff members were added to our small team: a Development Associate and Communications Coordinator.  Together the staff brings a diversity of experiences and skills. It is clear that they support the Center’s goals and programs, and are personally committed to every aspect of its work.
 
Throughout its history the Center has been able to create and maintain a comfortable financial cushion. Even in years when similar non-profits struggled to avoid red ink, the Center had adequate reserves to easily address any potential shortfalls. In a larger sense, its endowments and reserves have made it easier to do long range planning and to commit to high-quality programming.
 
The Holocaust Center owes much of its success to its reputation for creating strong, viable partnerships through targeted programming and extensive outreach efforts. The ability to identify and actively support collaborative community-based efforts has greatly enhanced the Center’s success in pursuing its mission of creating a community free of bigotry and intolerance.
 
Indicators
HelpHow will the organization know if it is making progress? What are the key qualitative and quantitative indicators against which the organization assesses its progress toward its intended impact?
Both outputs and outcomes are used to assess progress toward goals. The most critical instrument for outcomes is a participant survey collected after every program.
 
Using a 5-point Likert scale, attendees are asked to rate the quality of the program and the presenter, whether the program increased their knowledge of a core topic, if the program touched them emotionally (the strongest indicator of attitudinal/behavioral change), and if they would recommend the program to others. Surveys also include open-ended comment sections and ask for suggestions for upcoming programming.
 
 
These surveys are tallied, and the results play a large role in program development and long-range planning.
 
 
The UpStanders: Stand Up To Bullying initiative has been formally evaluated by the Eripio Institute, an outside contractor using specific milestones, targets, and outcome indicators. Formative and summative evaluations have resulted in programmatic and delivery modifications. That evaluation is continuing, and includes both statistical analysis of targeted group change and anecdotal reports of shifts in behaviors and perceptions.
 
 
Because the overarching goal of the Holocaust Center is to create a community free of bigotry and racism in all its forms, it is nearly impossible to create valid, short-term incremental data that measures quantifiable objectives. The methodology described in our mission statement – achieving change through ongoing community-based educational and cultural programs – is the focus of visitor survey responses, attendance, and participant comments.
 
 
The success of marketing and branding strategies includes quantity and quality of unpaid media coverage, attendance (separately tallying returning visitors and new visitors), responses to standard survey questions asking how the attendee heard about the program or event, and by an increasing number of online subscribers through such avenues as Facebook “likes” and distribution lists of eblasts.
 
 
Progress
HelpWhat has and hasn’t been accomplished so far?
One of the most significant accomplishments in the past year is a substantial increase in the number of first-time local visitors. Based on our own history, we expect that every aspect of our cultural season – temporary exhibits, film series, adult education programs and community events – is engaging enough to bring people back. Bringing in new visitors is a different challenge.
 
     
The name itself, “Holocaust” conjures images of unspeakable tragedy; it is perfectly reasonable that potential visitors believe that a visit here would subject them to images they don’t want to see and stories they do not want to think about. Although we talk about the lessons to be learned and the importance of remembering history as a key to creating a more just world, the reality is that even the most dynamic outreach can scarcely portray a visit to the Center as a ‘pleasurable’ experience.
     
 
The strongest tool for expanding our reach has been collaborative programming with other organizations, centered on topics related to our mission. In 2013 we worked closely with a dozen organizations to create programming in remembrance of the 75th anniversary of Kristallnacht (‘the night of broken glass”) that marked the beginning of Hitler’s Final Solution. In 2014 we took a leadership role in programming to mark the 50th anniversary of the signing of the Civil Rights Act, connecting with a broad spectrum of local groups to initiate extraordinary community dialogues about race, marginalization and justice. That brought us an unprecedented number of first-time visitors, particularly African-Americans living in Central Florida, who are now more comfortable visiting the facility and attending future programs.
 
Most recently, our exhibits "Jehovah's Witnesses: Faith Under Fire" and "Who Am I? Young Minds Forced to Choose", along with the collaborative programming, has introduced our Center to our Jehovah's Witness community who previously had not visited or participated in our programs.
   
Within the past two years we have also included paid advertising in our marketing plan thanks to Orange County Tourism funding, support from the Florida Division of Cultural Affairs, and earmarked private donations. It is difficult to measure the specific impact of paid ads because we have almost no ticketed events and therefore can’t use coupon codes or similar trackers. We have found, however, that our friends and supporters do notice our WMFE radio ads and are often eager to tell us that they heard our current exhibit being mentioned during drive time and how glad they were that we were being promoted in that way.
 
We are most excited about our collaboration with Push, a local communications firm that has worked with our board communications committee to develop a strategic marketing plan. An organizational communications campaign will launch late September to raise mission and brand awareness in our community.   
Programs
Description
Our cultural season of exhibits, films and community programs brings a human face and individual voice to the Holocaust - stories that must be told, shared and remembered.
 
The roots of violence and conflict most often lie in suspicion, superstition and mistrust. Using visual arts to help our visitors understand and appreciate the shared humanity of all people, we give them an opportunity to consider ways that their own experiences and biases impact their world view.
 
The Cultural Season includes significant exhibits on loan from major artists and institutions. Some are created by Survivors; many deal with personal stories of lives changed by genocide and prejudice. Recent exhibits include Anne Frank: A History for Today (this exhibit was bilingual English/Spanish), Fighting on the Home Front: Propaganda Posters of WWII (These original posters promote wartime themes such as material conservation and war bond drives. Supplementing the exhibit is a look at the history and use of propaganda through the decades, including contemporary use.), Jehovah's Witnesses: Faith Under Fire and Who Am I? Young Minds Forced to Choose, that tell the story of the Nazi persecution of Jehovah's Witnesses, Hateful Things, objects from the collection of the Jim Crow Museum of Racist Memorabilia; Democracy, Education and Civil Rights by Pulitzer Prize winning political cartoonist Herb Block; and Because They Were Jews! the art of Holocaust Survivor David Friedmann, the recent focus of a USA Today feature.
Population Served General/Unspecified
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.

The Center provides a cultural season of world-class exhibits, important films, and community observances, carefully chosen for artistic and cultural appeal. With powerful images and poignant messages, these arts programs have been an effective vehicle to teach about courage and inspire individuals to become agents of change.

We take particular care to choose images and themes that are not repugnant or that show death and mutilation, but instead focus on images that remind us of the people, communities and cultures that have been lost.  

Program decisions examine ways each offering supports the Center’s mission. Our goal is to create a community in which all people feel welcome and safe regardless of religion, race, culture or lifestyle, an ideal that requires acknowledgement of the impact of prejudice; a deeper understanding of that it means to be a respectful person; an appreciation of diversity in a pluralistic society; and respect for the values and institutions we cherish.

Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state. Our goal is to create a community in which all people feel welcome and safe, regardless of religion, race, culture or lifestyle. This ideal community can come about only when there is a universal acknowledgement of the impact of prejudice, racism, and stereotyping; a deeper understanding of what it means to be a responsible, respectful person; an appreciation of diversity in a pluralistic society; and acceptance of the role of individual responsibility in nurturing and protecting the values and institutions we cherish.
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.

At each exhibit, film and presentation our visitors are asked to respond to a brief questionnaire. We ask, using a 4-point Likert scale, if they learned more about the Holocaust, if they learned more about a specific incident or issue of the Holocaust, if the program touched them emotionally, if the program met their expectations, and if they would recommend it to others.

All programs in the past five years have gotten overwhelmingly positive responses. In addition, we ask how the person became aware of that program in order to track the success of various marketing tools.

Examples of SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

The 'success' of a program is its impact on visitors and supporters. The ultimate goal is to change the hearts and minds of a community over decades. The strongest indicators of success are the written comments of visitors who have taken advantage of our programs. Many of them express deep appreciation for the opportunity to learn about those dark moments of human history, and state that this new understanding of the lessons of the Holocaust has helped them think about their own lives and their own responsibility toward others.

Description

In 1994, the Florida Legislature mandated that instruction on the Holocaust be included in all public schools.  This has given the Holocaust Center a broad and complex task, one that includes both comprehensive teacher education and direct support to students.


· Last year 20000 students either visited the Holocaust Center on a field trip or participated in an in-school presentation. All of our Holocaust education programs are facilitated by our full-time Resource Teacher and Education Manager/UpStanders coordinator.

 

· We provide unique educational resources and programs to help teachers bring the lessons of the Holocaust to the next generation. These include a 5-day, 40 hour Teachers Institute each summer and ten monthly evening programs that provide Professional Development (inservice) credits for local teachers as well as providing them with critical support for their classrooms

Population Served Adults
Children and Youth (0 - 19 years)
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.  

Short-tem objectives for Holocaust education include:

  • a greater knowledge of events just before, during, and after World War II
  • a deeper appreciation of the function of  prejudice and groundless animosity in fueling the Holocaust
  • increased insight into the role of ordinary people as perpetrators, victims, and rescuers
  • improved ability to recognize the humanity of individuals who are a different race, religion or culture
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.  

The broad goal of Holocaust education is to help younger generations recognize the impact of prejudice, racism and stereotyping. We seek to go beyond mere ‘tolerance’, hoping to create a diverse community in which every person feels understood and accepted.

Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.  

Teachers are provided with a guide to field trips prior to the visit, and then are asked if the tour met their expectations and if it had a significant impact on the students. Classes using teaching trunks are asked to return an evaluation form that asks what materials were most and least useful, and what recommendations they may have for updating materials available.

Examples of SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.  

The most significant measurements of success are letters and cards created by student groups after field trips, expressing their appreciation for the experience and reflecting on how their visit improved their understanding of both the events and the lessons of the Holocaust.

Each year we increase the number of schools using the resources of the Center, and have more comments from teachers who see Holocaust education as a key resource for character development and a tool for creating models of good citizenship.

Description

UpStanders: Stand Up to Bullying launched in 2010 with a very generous field of interest grant from the Central Florida Foundation. UpStanders is a bullying prevention program that empowers students to speak out when they witness peer mistreatment at school. Rooted in Holocaust education, students are inspired by true stories of Holocaust rescuers who refused to stand by as their neighbors and friends were being persecuted. As 9 out of 10 bullying incidents occur when no adults are present, students play a vital role in both bullying prevention and the promotion of a positive school climate where all students feel respected and safe. In addition to presentations for students, the UpStanders Program also includes parent presentations on cyberbullying and teacher professional development on best practices in bullying prevention. During the 2016-2017 school year, more than 7,000 students from 21 schools in Seminole and Orange Counties (9 Orlando schools) participated in this 2-year, multi-phase program. The Orlando schools are being funded through the Holocaust Center's partnership with Mayor Dyer's Stand Up Orlando program. Next school year, 3 Apopka area middle schools will be participating thanks to a generous grant from the Contigo Fund. The UpStanders initiative has been regularly evaluated since its inception by the Eripio Institute. Student survey results consistently indicate that the program has a substantial impact and a remarkably low per-student cost. 

The cost per school is typically $10,000


Population Served Children Only (5 - 14 years)
Adults
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.

To date, 22,250 students at 43 schools in Orange, Seminole, and Osceola Counties have participated in the UpStanders Program. At every presentation, evaluations are distributed and collected. So far they uniformly suggest that participants are more knowledgeable about the dynamics of bullying, more clear about the role of bystanders and Upstanders in a variety of situations, and more confident in their ability to make a difference. The program’s incorporation of Holocaust history builds empathy in students by inspiring them to speak out against all forms of prejudice and hate. Perhaps of greater importance, their written comments show how deeply touched many of them are by personal stories, particularly the suicide of Ryan Halligan. Many audience responses include their declarations that they will do what they can to interrupt bullying whenever and wherever they see it. 

 


 

Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.

After only 7 years, this project has already had significant impact. It has been the catalyst for a broad community to adopt the term ‘upstander’ and to address – in all forms of media – the responsibilities of bystanders to interrupt bullying. The Center has hosted summits on bullying, inviting representatives of schools, youth groups, law enforcement and others to meet, share resources, and collaborate on projects. It has spun off multiple “UpStander Clubs” in schools with requests for help in others interested in creating their own school-based program. Ultimately, the goal is to minimize bullying and cyberbullying in Central Florida and beyond - including adult and workplace bullying - by changing passive bystanders into people who have the insight, incentive and courage to intervene and interrupt.

Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.

2016-17 Survey Results, compiled by the Eripio Institute, include:

· 98% of students who attended the Holocaust Center’s UpStanders Field Trip agreed they now feel more willing to treat others with respect and stand up for those who are mistreated.

· 97% of students who attended the Holocaust Center’s UpStanders Field Trip agreed they now know more about how racist ideas can lead to violence.

· 95% of students who participated in the ‘How to be an UpStander’ training presentation agreed that they are willing to act as an UpStander next time they witness bullying at school.

· 90% of students who participated in the UpStanders Program agreed that they know an adult at school they can talk to if they witness bullying.

 

Examples of SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success.

Participant comments: 

The most important and most gratifying indication of the program’s success is in the written comments of students and teachers who have participated in it:

Next time I see or hear of someone being made fun of or bullied I will do my best to stop it.

I learned today that it is good to be an UpStander. I will support the victims when I see bullying.

I will absolutely use the information from today in future conversations with my children. We can have great conversations about tolerance, prejudice, and not being a bystander.

Description

We have a long-term commitment to building multi-faith and multi-cultural partnerships, presenting programs to explore the beliefs of our community’s varying faith groups, reflecting on our differences and our sameness.

 

  • We have taken a leadership role in collaborations addressing discrimination in our everyday lives, asking the deepest questions about prejudice and marginalization. Over 50 arts, cultural, religious, and educational organizations participated in our Kristallnacht commemoration and Civil Rights outreach, and supported efforts to create a community where everyone is safe and welcome. We are very proud of our most recent community collaboration with Opera Orlando and the FL Symphony Youth Orchestra to present Brundibár, a children's opera originally performed by the children of Theresienstadt concentration camp in occupied Czechoslovakia.  Brundibar will be the centerpiece of the Holocaust Center's 2017 Kristallnacht commemoration in November.

  • We offer free services to community organizations, local government, institutes of higher education, and other non-profit groups, providing them with speakers, resources and other support as requested.

  • The Center sponsors Community Events featuring speakers and participants from diverse organizations and communities, all coming together in a commitment to build a better community.


  • In 2016 the Holocaust Center was presented with the "Nonprofit Champion of Change" award from the Beacon Network for promoting diversity and inclusion in our community.
Population Served General/Unspecified
Short Term SuccessHelpOrganizations describe near term achievement(s) or improvement(s) that will result from this program. This may represent immediate outcomes occurring as a result of the end of a session or service.
Success of programs is reflected in the participation during programs and the fluid dynamics of open-minded, open-hearted dialogues. 
 
Larger, ongoing projects set goals for outputs with specific expectations for attendance, participation, and measured evaluations.  
Long Term SuccessHelpOrganizations describe the ultimate change(s) that will result from this program. This may be far into the future and represent an ideal state.
The overarching goal is to continue to create community awareness of the cost of discrimination and prejudice. The Holocaust is one of the world's most tragic examples of public policy and human behavior based on superstition, rumor and stereotype. And, clearly, when there is little interchange among communities -- race, religion, lifestyle, wealth, culture or worldview -- there will be opportunities for misinformation and misjudgment.
 
Giving people an opportunity to see our shared humanity and common values, we create a community less likely to support discriminatory laws and hateful actions.
 
Tracking the impact of inter-group dialogue is reflected in our recent history. Jim Crow laws were upheld until the general community had sufficient information and courage to challenge and change them. The legal rights of sexual minorities  evolved only after individuals within and outside of the LGBTQ community began working together for justice. 
 
Information builds the bridges to a better future. 
Program Success Monitored ByHelpOrganizations describe the tools used to measure or track program impact.

Both outputs and outcomes are used to assess progress toward goals. The most critical instrument for outcomes is a participant survey collected after every program. Using a 4-point Likert scale, attendees are asked to rate the quality of the program and the presenter, whether the program increased their knowledge of a core topic, if the program touched them emotionally (the strongest indicator of attitudinal/behavioral change), and if they would recommend the program to others. Surveys also include open-ended comment sections and ask for suggestions for upcoming programming. These surveys are tallied, and the results play a large role in program development and long-range planning.

Examples of SuccessHelpOrganization's site specific examples of changes in clients' behaviors or testimonies of client's changes to demonstrate program success. Our strongest recent community collaboration was the celebration of the 50th anniversary of the signing of the Civil Rights Act. Over a period of months we were able to bring together representatives of over 50 area organizations. This effort resulted in over three dozen local, free programs that focused on the issues of racism, marginalization, and paths to justice. We created a special event-based website, CentralFloridaCivilRights.org to support regional programming and to share the inspiration that all participants brought to the community. 
Comments
CEO Comments We are one of very few community-based facilities that do not charge admission. While this has made it necessary to do significantly more fundraising than other museums of our size, it has enabled schools -- including parochial schools and home school programs -- to visit without worrying about the cost per student.
Board Chair
Board Chair Mark Freid
Company Affiliation Think Creative, Inc.
Term Oct 2015 to Jan 2018
Board Co-Chair
Board Co-Chair
Board
Board Members
NameCompany AffiliationsStatusCertificate*
Dr. Jeffrey Baumann Community VolunteerVotingNo
Ms. Elisha Gonzalez Bonnewitz Duke EnergyVotingNo
Ms. Lucy Boudet Valencia CollegeVoting
Ms. Michele Brennan City of OrlandoVoting
Ms. Michelle Feinberg Community LeaderVoting
Mr. Mark Freid Think Creative Inc.Voting
Mr. Bruce K. Gould Community LeaderVoting
Mr. Bryan Joseph The Concord GroupVoting
Mrs. Ellen Lang Community LeaderVoting
Ms. Laurie J. Levin Florida HospitalVotingNo
Mr. Jeffrey A. Miller SeifertMiller, LLCVoting
Mr. Scott Miller Burr and FormanVoting
Ms. Carole Munroe Walt Disney World
Mr. James Pugh Jr.Epoch ResidentialVotingNo
Mr. Ian Robinson Massey ServicesVoting
Mr. Ronald Schirtzer Weinberg Wheeler Hudgins Gunn & DialVoting
Ms. Jill Schwartz Jill S. Schwartz & AssociatesVoting
Mr. James Shapiro Community LeaderVoting
Mr. Monte Starr Holland & Knight
Mr. Lou Supowitz Kelly Price & CompanyVoting
Mrs. Tess Wise Community LeaderVoting
Mr. Rizwan Zaman Accurate Medical Billing, Inc.Voting
*This individual has been awarded a Certificate in Orientation to Board Service by the Edyth Bush Institute for Philanthropy & Nonprofit Leadership at Rollins College ebi.rollins.edu,
Board Term Lengths 3
Board Term Limits 2
Board Ethnicity
Asian American/Pacific Islander 1
Caucasian 18
Hispanic/Latino 2
Native American/American Indian 0
Other 0
Policies
Written Board Selection Criteria Yes
Written Conflict of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Standing Committees
Standing Committees
Committee Name
Board Development / Board Orientation
Endowment
Executive
Marketing
Education
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Finance
Program / Program Planning
Additional Board/s Members and Affiliations
Advisory Board
NameCompany Affiliation
Mrs. Susan Arkin Community Volunteer
Ms. Patty Caine DeYoung Darden Restaurants Foundation
Mr. Randall Ellington
Ms. Marilyn S. Goldman Community Leader
Ms. Helen Greenspun Community Leader
Comments
CEO Comments Since the beginning, our Board has been representative of many faiths and many cultures. It is not a "Jewish only" organization, but a group of people from all walks of life who share a commitment to creating a more just, more compassionate community.
CEO/Executive Director
CEO/Executive Director Mrs. Pam Cash Kancher
Term Start Oct 2006
Email pkancher@holocaustedu.org
Experience
Pam Kancher joined the Holocaust Memorial Resource and Education Center of Florida as its Executive Director in October 2006 having relocated from New Orleans, where she had lived for 30 years, after Hurricane Katrina.

 

She began her professional career as a licensed social worker. A career change led her to work in the nonprofit community where she developed a reputation for her professionalism, innovative programming and community collaborations. As Executive Director of the Holocaust Center, she is has brought these qualities and priorities to Central Florida. Her recent achievements include:
 
  • In 2010 , she led her board and staff in the development of the Center’s highly respected UpStanders: Stand Up To Bullying initiative, a bullying prevention curriculum based in Holocaust education – in particular the stories of rescuers – to empower students to stand up and speak out when they witness bullying.
  • In 2013 she brought together a remarkable group of arts and cultural organizations to host a series of programs to commemorate the 75th anniversary of Kristallnacht.
  • In 2014 she facilitated a community celebration of the 50th anniversary of the Civil Rights Act.
  • She is currently spearheading the Holocaust Center’s plans for a new museum in downtown Orlando.
 
As a community leader she serves on the advisory boards of Valencia College’s Peace & Justice Initiative, UCF's Diversity & Inclusion Community Engagement Council and the Atlantic Institute, a nonprofit organization whose mission is to facilitate dialogue and bridge cultures from multiple regions of the world.
 
Ms. Kancher received her B.A. from Washington University, in St. Louis, MO and her M.S.W. from Tulane University in New Orleans, LA.
CEO Salary Range $100,001 - $125,000
Former CEOs
Former CEOs
NameStartEnd
Ms. Jennifer Ritter Mar 2001May 2006
Mrs. Tess Wise Sept 1983June 2004
Staff
Number of Full Time Staff 7
Number of Part Time Staff 0
Number of Volunteers 28
Number of Contract Staff 2
Staff Retention Rate 100%
Plans
Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 3
Date Strategic Plan Adopted Jan 2016
Management Succession Plan No
Organization Policies And Procedures Yes
Other
Collaborations
The Holocaust Center began with a collaboration with the Jewish Federation and Valencia College, with funding support from the Florida Endowment for the Humanities. Throughout its history it has created collaborations in educational programs (with UCF, Rollins and Valencia as well as public school districts in five counties), other arts and cultural agencies (including OMA, EmptySpaces Theater, and The Rep) and community-and faith-based agencies.
 
 
The Holocaust Center initiated a community-wide collaboration in 2013 to commemorate the 75th anniversary of Kristallnacht.  In 2014 the Center led the effort to create another community collaboration to celebrate, commemorate, educate and act upon the 50th anniversary of the Civil Rights Act. 
 
 
Over the years, dozens of organizations have joined with us to mark important historic events, to act together on common goals, and to celebrate the unique and diverse community where we can live and work together in harmony. 
 
 
CEO Comments In the thirty years since the Holocaust Center was built we have grown enormously. Our current space has limited our ability to grow in both size and outreach. We are actively involved in exploring building a new Center and began a series of preparatory steps in December 2015.  Our goal is to create a +-33,000 Sq.Ft. museum and education center in downtown Orlando within the next five years.  
State Registration Yes
State Charitable Solicitations Permit Yes
State Charitable Solicitations Permit Expiration Month Feb
State Charitable Solicitations Permit Expiration Year 2018
Fiscal Year
Fiscal Year Start Jan 01, 2017
Fiscal Year End Dec 31, 2017
Documents
Form 990s
YearDocument
2016990
2015990
2014990
2013990
2012990 unsigned
2012990 signature page
2011990 part 1
2011990 part 2
2010990
2009990
2009990 signature page
2008990
2007990
2006990
2005990
IRS Letter of Determination
501c3
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201620152014
Foundation and
Corporation Contributions
$134,190$232,758$86,238
Government Contributions$7,500$7,500$7,500
Federal$0$0$0
State$0$0$0
Local$0$0$0
Unspecified$7,500$7,500$7,500
Individual Contributions$101,596$125,626$125,824
$0$0$0
$74,175$69,031$12,893
Investment Income, Net of Losses$67,851($15,389)$199,488
Membership Dues$0$0$0
Special Events$327,698$314,646$299,537
Revenue In-Kind$0$0$0
Other$1,508$747$1,483
Expense Allocations
Fiscal Year201620152014
Program Expense$590,138$500,363$424,453
Administration Expense$37,356$32,657$30,838
Fundraising Expense$97,760$44,283$41,350
Payments to Affiliates$0$0$0
Total Revenue/Total Expenses0.991.271.48
Program Expense/Total Expenses81%87%85%
Fundraising Expense/Contributed Revenue17%7%8%
Assets and Liabilities
Fiscal Year201620152014
Total Assets$3,351,513$3,222,628$3,093,615
Current Assets$565,184$626,972$423,592
Long-Term Liabilities$0$0$0
Current Liabilities$170,425$6,950$35,553
Total Net Assets$3,181,088$3,215,678$3,058,062
Top Funding Sources
Fiscal Year201620152014
Top Funding Source & Dollar AmountSpecial events $327,698Special Events $314,646Special Events $299,537
Second Highest Funding Source & Dollar AmountFoundations and corporations $134,190Foundations and Corporations $232,758Investment Income $199,488
Third Highest Funding Source & Dollar AmountIndividuals $101,596Individuals $125,626Individuals $125,824
Solvency
Short Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities3.3290.2111.91
Long Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets0%0%0%
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? Yes
Comments
CEO Comments
The Holocaust Center does not charge admission to the museum or to community programs. The board of directors recommits itself to this policy annually. All our income is from individual and corporate contributions, program sponsorships, grants, and fundraising events. We recently launched a major gifts program, UpStanders Leadership Council, which requests 1-3 year investments in the Center above and beyond annual dinner donations. In 2 short months this program has exceeded our expectations.  In addition, we contracted with Crescendo and will unveil our first formal planned giving program in the summer of 2017. 
Foundation Comments
Financial figures taken from 990.  990 and audit are reconciled. 2012, 2011: Foundation and corporation contributions are included with Individual contributions as they were not separated in the 990 or audit.
The endowment figure above includes an endowment fund which is held at the Central Florida Foundation and one that is not held at the Foundation.
Voluntary Organizations Active in Disaster
Notes Programs listed here are those that are only activated during a disaster. Some organizations have unified budgeting and do not budget by program. Because of this, some budget fields may be blank or represent an approximation. Organization describes previous experience during the immediate response, recovery or rebuilding phases following a disaster.
Nonprofit Holocaust Memorial Resource & Education Center of Florida, Inc.
Address 851 N Maitland Ave
Maitland, FL 32751
Primary Phone (407) 628-0555
Contact Email info@holocaustedu.org
CEO/Executive Director Mrs. Pam Cash Kancher
Board Chair Mark Freid
Board Chair Company Affiliation Think Creative, Inc.
Year of Incorporation 1983